An exciting opportunity has arisen to join our team at Electro-Tech Machinery Ltd! We’re hiring a Parts Advisor / Representative on a permanent basis.

Established in 1996, Moneymore based Electro-Tech Machinery specialise in the sale of New & Used woodworking and metalworking machinery, representing the top manufacturers in the industry. The spare parts and servicing departments have a strong ethos of customer satisfaction, focusing on aftersales customer care to maximise customer productivity and output.

Duties & Responsibilities:

• Identification of spare parts using machine manuals and technical diagrams.
• Being the first point of contact for all customer enquiries via telephone and e-mail
• Assisting in the sourcing of parts identified for customers and site engineers.
• Advising on parts availability, pricing, and lead time
• Liaise with Warranty dept case owners and ensuring timely processing of returns.
• Maintaining an accurate internal stock control system
• Co-ordinate transportation of parts via couriers, Track deliveries for customers
• Ensure the accurate and timely completion of all paperwork relating to the role.
• Ensuring that the Parts Department runs efficiently.


  • Educated to a minimum of GCSE standard or equivalent to include Maths and English.
  • Self-motivated and able to work using own initiative.
  • Experience of working within a busy office environment, ideally in an aftersales customer service role would be advantageous.
  • Ability to organise and prioritise workload using own initiative to meet deadlines.
  • Ability to work under pressure and meet ordering deadlines.
  • Computer literate / Proficient in MS Office
  • Excellent communication skills, written and verbal.
  • The ability to use AutoCAD and read electrical drawing would be advantageous.
  • Experience in the woodworking and metalworking industry would be advantageous.


  • Onsite Car Parking
  • Company Pension Scheme
  • 30 days annual leave
  • Competitive Salary dependent on experience
  • Full-time permanent role
  • Full training provided.

The closing date for applications is 22/04/2021

Send your CV to;

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